FAQ
We have compiled the most frequently asked questions from our users here. You can quickly find answers to your queries, but remember, our support team is always available around the clock to assist you.
What is IPTV?
IPTV, or Internet Protocol Television, is the way that you can stream live TV, movies, and shows over the internet without having to rely on a cable or satellite provider. You just need a steady internet connection and a device that is compatible with it to start streaming.
Do I need a satellite dish for IPTV?
No, IPTV operates exclusively over the internet, so you don’t need a satellite dish. You just need a good, high-speed internet connection (at least 4 Mbps). This makes IPTV an excellent choice for apartment dwellers or where it’s not feasible to install a dish.
Can I view my subscription on multiple devices at the same time?
You can use your IPTV subscription on various devices, but most devices can have only one active stream running at any moment, with the exception of MAG devices where the restrictions may be set differently.
When can I expect to receive my IPTV service after purchasing?
We attempt to send your setup guide within 5 minutes to one hour after purchase. During peak times, it may take up to 4 hours.
How can I check my IPTV internet speed?
You can use tools like Speedtest.net to check your internet speed at different times of the day. A consistent speed of at least 16 Mbps is optimal for smooth streaming.
What internet speed is ideal for IPTV?
For normal streaming, 8 Mbps is fine, but if you desire an HD experience with no buffer, we recommend you take at least 16 Mbps. Our service uses high-end H264 compression to provide smooth performance.
Can I view IPTV on my Smart TV?
Yes, download the Smart IPTV (SIPTV) application or install any other supported IPTV application on your Smart TV.
Why do some channels freeze or buffer?
Buffering results from internet unreliability, device issues, or routine server maintenance. We monitor our servers for optimal uptime.
What do you accept for payment?
We accept various payment methods, including PayPal, Visa, MasterCard, Bitcoin, and other cryptocurrencies.
Where can I see the list of available channels?
Contact our customer support staff through live chat to get access to the channel list.
